When it comes to delegating work, how can you communicate tasks to your overseas team, and know those tasks will be handled reliably? Communicating with your overseas partner or your outsourced vendor can be a lot more complicated then you might think. Here are a few tips on how to keep communication lines open and ensure your team follows through on assignments reliably.
Many Western cultures are very low context, focusing chiefly on words to deliver a message. So, if so much attention is given to what is spoken (or written), why are there so many misunderstandings between Western and Eastern teams? As it turns out, to someone from a high context culture, there’s a lot more to a message than just words.
High context communication is very subtle. It uses many techniques other than words to send a message. And when words are used, those words are usually pretty subtle too. You might hear, “it’s not a problem,” or “let’s think about it,” or perhaps, “let’s talk about this again later.” In fact, those are usually pretty direct, high context messages that actually mean “no.” But, it’s about saving face, and learning how to communicate across cultures will mean avoiding nasty misunderstandings.
Power distance is about how employees relate to their boss. Think of it this way: How much distance do you feel between yourself and your employees? Low power distance cultures typically empower their employees to be critical and to make decisions on their own; but, this independent relationship is just the opposite of what many Eastern business cultures expect.
People are likely to back away from relationships that don’t seem honest or straightforward. But cultural differences can easily skew perceptions. What is perfectly acceptable in one culture is completely unacceptable in another. Deeply relationship-driven people (for example, from India and China) have extensive networks from which to draw context. They know the abilities, skills, […]
Should I Outsource? The pros and cons of outsourcing are significant, as are the potential gains for companies that are successful. This short video introduces some of the ways outsourcing can be a boon to growth and efficiency, but also points out how important it is to make the right strategic decisions about sourcing.
Domo and CEO.com recently released an intriguing infographic focused on the shifting landscape around Global Fortune 500 firms around the world. As Josh James of Domo writes: The Shifting Global Landscape There are some intriguing changes worth mentioning in this infographic, but the most interesting change is evident over the past few decades. Over the […]
Woah! What happened, we’ve got a whole new look and feel! With our content syndicated across three different web sites, it must be keeping you too busy trying to keep track of everything (I know it was pretty hard on this end)! I’m pleased to present the new globalPMguy blog. Hyrax International LLC is now hosting both globalPMguy […]
In Eastern, collectivist cultures, direct confrontation is rare. Confrontation does take place but, from the perspective of a Westerner’s direct, individualist style, it’s so subtle it seems like an inefficient waste of time. For example, to an individualist Westerner, “no” simply means “no,” and anything else tends to indicate agreement or at least permission to continue a negotiation. From an Eastern or collectivist perspective, “no” is unacceptably harsh, so more harmonious, subtle methods are used to convey disagreement. When these two cultures collide, there are dramatic misunderstandings. Here are a few tips to help avoid cross cultural misunderstandings.
Bill had been talking with his manufacturing partner about visiting after the New Year’s holiday for some time. When he brought up a visit, his Chinese manufacturing partner was thrilled to know that he would be coming and made it clear Bill would be very welcome. But what he didn’t explain to Bill about local culture was about to sink Bill’s carefully planned itinerary and could have derailed his Chinese partnership. Here’s Bill’s story, and 10 more tips to ease business travel that you might not think of when planning your overseas visit.